PRIVACY POLICY

PEPTIVA (“we”, “us”, “our”) operates this website and associated services (“Services”).

We are committed to handling your personal data in accordance with applicable data protection laws, including the UK GDPR and the Data Protection Act 2018.

By using our Services, you agree to the collection and use of your information as described in this Privacy Policy.

INFORMATION WE COLLECT

We may collect:

• Contact details (name, billing address, shipping address, phone number, email address)
• Payment and transaction information
• Account information (login details and preferences)
• Order activity and purchase history
• Communications with our customer support team
• Technical information (IP address, browser type, device information, and usage patterns)

HOW WE COLLECT INFORMATION

We collect information through:

• Direct interactions (orders, enquiries, account creation)
• Cookies and tracking technologies
• Service providers and business partners
• Third parties where permitted by applicable law

HOW WE USE YOUR INFORMATION

We use your information to:

• Process and fulfil orders
• Provide customer support
• Improve and personalise our Services
• Send communications, including marketing where consent is provided
• Prevent fraud and maintain platform security
• Comply with legal and regulatory obligations

HOW WE SHARE YOUR INFORMATION

We may share your information with:

• Payment processors, shipping providers, and IT service providers
• E-commerce and related service infrastructure providers
• Marketing and analytics providers (subject to your rights)
• Government or legal authorities where required by law

We do not sell your personal data.

INTERNATIONAL TRANSFERS

Your information may be transferred and processed outside the United Kingdom or European Economic Area where appropriate safeguards are in place.

SECURITY & RETENTION

We take reasonable technical and organisational measures to protect your information.

Personal data is retained only for as long as necessary to meet legal, regulatory, and operational requirements.

YOUR RIGHTS

Subject to applicable laws, you may request:

• Access to your personal data
• Correction of inaccurate information
• Deletion of your data
• Restriction or objection to processing
• Withdrawal of consent
• Data portability

CHILDREN’S PRIVACY

Our Services are not intended for individuals under 18 years of age.

THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

POLICY CHANGES

We may update this Privacy Policy periodically. Changes become effective once published on this website.

CONTACT

For privacy-related enquiries, contact:

Email: info@peptivauk.com